It is time to address the fourth form of waste - Extra processing. Additional steps to get something right before you present it or get it shipped to your customer eats away at your efficiency. The culture of getting it right the first time is essential to the success of your business. Nobody likes recalls and everyone cares if it happens to them. The severity of a recall increases as we deal with products that affect the critical functions of our lives. I can help to build a system of processes and procedures that instill the importance of maximum first pass yield. I can investigate your process and procedures to build up lacking efficiencies.
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